Effective Date: November 3, 2025

The Ivory Trails Jungle Resorts (“the Resort,” “we,” “us,” or “our”) is committed to safeguarding the privacy of our guests and website users. This policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, book a stay, or contact us.

Information We Collect

We may collect the following information through our website forms, email, phone, and on-site check-in:

• Personal details: Name, contact information, email address, phone number, city, and nationality.

• Booking details: Reservation dates, room preferences, special instructions, payment method, and company/GST details (if applicable).

• ID information: Passport, visa, Aadhaar, driver’s license as required by law for registration.

• Communication and preferences: Survey responses, special requests, and feedback.

How We Use Your Information

Your data is used for purposes including:

• Processing room bookings and reservations.

• Communicating booking confirmations, updates, and special offers.

• Meeting local regulatory requirements (ID verification).

• Personalizing your stay and improving guest experience.

• Responding to enquiries, requests, or complaints.

• Ensuring security and compliance with hotel policies.

Data Sharing and Disclosure

We do not sell your personal information. Data may be shared only with:

• Payment and booking service providers for reservation processing.

• Law enforcement or government authorities as required by law.

• Our staff for operational, safety, and guest experience purposes.

Data Protection

We use reasonable physical, digital, and managerial safeguards to protect personal data from unauthorized access, disclosure, or modification.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve performance and user experience. Cookies are small files stored on your device; you can manage cookie preferences in your browser settings.

Email and Marketing

By booking with us, you consent to receiving booking-related emails. You may also receive promotional offers unless you opt out. Unsubscribe instructions are included in every marketing communication.

Your Rights

You may request access, correction, or deletion of your personal data by emailing bookings@theivorytrails.com. We will respond to valid requests in compliance with applicable laws.

Updates to This Policy

We may update this policy from time to time. The revised policy will be posted on our website with the effective date noted.

Contact Us

For questions about our privacy practices, contact:
+91 9443055555